Welcome to Votnik – India’s Best Online Electrical Store

We’re committed to delivering your electrical products safely, quickly, and efficiently — right to your doorstep, anywhere in India. This Shipping Policy outlines how we handle shipping, delivery times, tracking, and related processes for all orders placed through www.votnik.com

📦 1. Order Processing Time

  • Orders are typically processed and dispatched within 24–48 hours after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • You will receive an email and/or SMS notification once your order has been shipped.

🚚 2. Delivery Time

  • Estimated delivery time: 3–7 business days, depending on your location.
  • For remote or rural areas, delivery may take up to 10 business days.
  • Delivery timelines may vary during peak seasons, lockdowns, or due to courier delays beyond our control.

🌍 3. Delivery Locations

Votnik currently ships to all major cities, towns, and rural areas across India.
If your location is not serviceable by our courier partners, our support team will contact you for alternative delivery options or issue a full refund.

💳 4. Shipping Charges

  • Free shipping is available on selected orders and promotions.
  • Standard shipping charges may apply based on order value, product weight, or location.
  • Exact shipping charges (if applicable) will be displayed at checkout before you confirm your order.

📦 5. Order Tracking

Once your order is shipped, you’ll receive a tracking ID and courier partner details via email/SMS.
You can track your order in real time using the provided tracking link.
If you face any issue with tracking updates, contact us and we’ll help you right away.

🚫 6. Delays in Delivery

We always strive to deliver on time. However, delays may occur due to:

  • Unexpected weather conditions
  • Logistics or courier partner delays
  • Incorrect or incomplete shipping address

If your delivery is delayed beyond 7 working days (from the expected date), please contact us at [your email address], and our support team will ensure a quick resolution.

🔁 7. Undeliverable Orders

If a package is returned to us due to:

  • Incorrect address,
  • Multiple failed delivery attempts, or
  • Refusal to accept the package,

the order will be marked as “undelivered”. You can request a re-shipment (additional charges may apply) or a refund after deducting the shipping cost.

🧾 8. Damaged or Missing Items

If you receive a damaged, defective, or missing item, please report it to us within 48 hours of delivery with clear photos or videos.
We’ll arrange a replacement or refund after verification.

📞 9. Contact Us

For any questions regarding shipping, delivery status, or courier updates, feel free to reach us:

📧 Email: support@votnik.com
📞 Phone/WhatsApp: +917892354438

Our team is available Monday to Saturday, 10 AM – 7 PM, and happy to help you at every step.

✅ In Short

At Votnik, we promise fast, safe, and reliable delivery — because we know how important it is to get your electrical products on time and in perfect condition.