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Awaiting Order Arrival

How long does delivery take?

We usually dispatch orders within 24–48 hours, and delivery typically takes 3–7 business days, depending on your location. You’ll receive live tracking updates once your order ships.

Do you deliver across India?

Yes! Votnik delivers to every corner of India, including metro cities, towns, and even remote locations. We partner with trusted courier services to ensure safe and timely delivery.

Can I return or replace a product?

Yes, we offer a hassle-free return and replacement policy. If your product is damaged, defective, or not as described, you can request a return within 7 days of delivery. Check our Return Policy page for full details.

I haven’t received my order yet. What should I do?

We’re sorry for the delay! Please check your order tracking link for the latest update. Sometimes, courier partners may take extra time due to weather, local restrictions, or logistics delays.
If your tracking hasn’t updated in 48 hours, contact our support team at [help@votnik.com], and we’ll resolve it right away.

I received a damaged or defective product. What should I do?

We sincerely apologize for that! Please share photos or a short video of the damaged item with your order ID to our support team within 48 hours of delivery. We’ll arrange a replacement or refund as per your preference.

Ordering & Payment

Can I cancel my order after placing it?

You can cancel your order before it’s shipped by contacting our customer support. Once dispatched, cancellations aren’t possible — but you can request a return after delivery if eligible.