Welcome to Votnik – India’s Best Online Electrical Store, owned and operated by MS Electricals.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By accessing or using Votnik, you agree to the terms of this Privacy Policy.

🧾 1. Information We Collect

We collect information to ensure smooth order processing, personalized service, and an improved shopping experience. The information we may collect includes:

🔹 Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through trusted gateways)

🔹 Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Cookies and analytics data to enhance user experience

⚙️ 2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order updates, invoices, and shipping confirmations
  • Respond to customer queries and support requests
  • Improve our website, services, and product offerings
  • Personalize your experience and recommend products
  • Prevent fraudulent transactions and enhance security

We do not sell, rent, or trade your personal information to any third parties.

🔐 3. Data Security

Your data security is our top priority.
We use SSL encryption, secure payment gateways, and industry-standard security protocols to keep your information safe.
While we take all reasonable measures, no online platform can guarantee 100% security. However, we continuously monitor and upgrade our systems to protect your data.

🍪 4. Cookies and Tracking Technologies

Votnik uses cookies to enhance your browsing experience and analyze website performance. Cookies help us remember your preferences, improve site navigation, and offer personalized recommendations.

You can choose to disable cookies in your browser settings, but some features of the site may not function properly without them.

🤝 5. Information Sharing

We may share your information only with:

  • Trusted delivery and courier partners to ship your orders
  • Payment gateways to process secure transactions
  • Service providers who help maintain our website and systems

These third parties are bound by strict confidentiality agreements and use your data only for service-related purposes.

🧾 6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Withdraw consent for marketing communications at any time
  • Request deletion of your personal data (as permitted by law)

To exercise these rights, contact us at [your email address].

📧 7. Marketing and Communication

By subscribing to our newsletter or creating an account, you agree to receive promotional emails and updates from Votnik. You can unsubscribe anytime through the link provided in our emails.

👶 8. Children’s Privacy

Our website and services are intended for users above 18 years of age. We do not knowingly collect data from minors. If we discover such information has been collected, it will be promptly deleted.

🌍 9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page with the revised date.

📞 10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact us:

📧 Email: [your email address]
📞 Phone/WhatsApp: [your number]
🏢 Address: [Insert your business address]

✅ In Short

Your trust powers us — just like electricity powers your home.
At Votnik, we promise to keep your personal data private, protected, and never misused.