Welcome to Votnik – India’s Best Online Electrical Store.
These Terms and Conditions (“Terms”) govern your access to and use of our website www.votnik.com and all related services operated by MS Electricals.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use this site.

🛒 1. General Information

  • The website www.votnik.com (“Website”) is owned and operated by MS Electricals (“We”, “Us”, or “Our”).
  • By visiting our site or purchasing from us, you engage in our “Service” and agree to comply with all terms, conditions, and policies stated here.
  • We reserve the right to modify, update, or replace any part of these Terms without prior notice. Continued use of the site constitutes your acceptance of those changes.

👤 2. Eligibility

  • You must be at least 18 years old to use this website or make a purchase.
  • By using this website, you represent that you are legally capable of entering into a binding contract under Indian law.

💳 3. Account and Registration

  • To access certain features or make purchases, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • If you believe your account has been compromised, please contact us immediately.

💰 4. Pricing and Payment

  • All prices on Votnik are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to modify product prices at any time without prior notice.
  • Payments are processed through secure third-party payment gateways. We do not store your payment information.

🚚 5. Shipping and Delivery

  • Orders are processed within 24–48 hours and typically delivered within 3–7 business days, depending on location.
  • Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
  • Full details are available on our Shipping Policy page.

🔁 6. Returns, Replacements & Refunds

  • Products can be returned or replaced if they are damaged, defective, or incorrect, within 7 days of delivery.
  • Returned products must be unused, in original packaging, and accompanied by proof of purchase.
  • For full details, refer to our Refund & Return Policy.

🧾 7. Product Information and Availability

  • We strive to display product details, specifications, and prices as accurately as possible.
  • However, minor errors, inaccuracies, or omissions may occur. We reserve the right to correct them at any time.
  • Product availability is subject to stock. If a product is unavailable after placing an order, we will issue a full refund.

⚠️ 8. Limitation of Liability

  • Votnik (MS Electricals) shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • We do not guarantee that the website will be error-free, uninterrupted, or virus-free.

🛡️ 9. Intellectual Property Rights

  • All content on this website — including text, images, graphics, product descriptions, and logos — is the intellectual property of Votnik or its partners.
  • You may not copy, reproduce, or distribute any content without written permission.

🔒 10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.
Please review it carefully before using our services.

🧰 11. Prohibited Activities

You agree not to:

  • Use the site for any illegal or fraudulent purpose
  • Interfere with the site’s security or performance
  • Misuse product information for resale without authorization
  • Upload or transmit any malicious software or harmful code

📦 12. Third-Party Links

Certain content, products, or services available on our website may include links to third-party websites.
We are not responsible for the accuracy, privacy, or policies of these external sites.

🇮🇳 13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
In case of any dispute, the jurisdiction will lie with the courts of [Insert Your City/State Name], India.

📞 14. Contact Information

For any questions regarding these Terms and Conditions, you can reach us at:

📧 Email: support@votnik.com
📞 Phone/WhatsApp: +917892354438

✅ In Short

At Votnik, we operate with transparency, trust, and responsibility — ensuring every customer enjoys a safe, smooth, and reliable shopping experience.